Frequently Asked Questions.
How Much is Shipping?
Shipping costs are based on your location and the type of order you purchase. You can send us a message for specific pricesÂ
Do You Offer International Shipping?
Yes, we offer international shippingÂ
What Shipping Methods Do You Offer, and Which Carriers do You Use?
We deliver Nationwide and internationally with fees based on your location. We mainly use DHL but use different carriers on certain instances.Â
I have got a specific date I am trying to have my order ready for. How long does it take to receive my order and how long is shipping time?
Your product will be shipped within 2-3 days of your order, depending on your location. During holidays or high-volume periods processing time may be requiredÂ
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I am not sure what my size is, what do I do?Â
We use general UK clothing sizes.Â
 Is it true to size?
Absolutely! Our pieces are crafted to fit perfectly as long as you select the correct sizeÂ
 Do you accept returns or exchanges?
We only accept returns/exchanges for reasons of our fault, i.e. wrong size sent, damaged product, etc. on unworn items with original tags and packaging. If you have any of these issues above with your order, please contact us within 7 days of receiving your package.Â
What makes Johnandco craftsmanship Standout?
John&Co’s craftsmanship stands out due to its commitment to quality, attention to detail and the fusion of traditional techniques with modern innovation.